By accessing or using Remote360 Systems ("the Platform"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not use the Platform.
Sintel Technologies LLC ("we," "us," or "our") reserves the right to modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
2. Description of Services
Remote360 Systems is a business automation platform designed for personal trainers and online coaches. We provide:
Pre-built sales funnels, automations, and workflows
CRM and client management tools
Sales scripts and training resources
Marketing automation and lead generation tools
Payment processing integration
Optional coaching and implementation support (90-Day Online PT Accelerator)
3. Eligibility
You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
4. Account Registration
4.1 Account Creation
You must create an account to access the Platform. You agree to:
Provide accurate, current, and complete information
Maintain and update your account information
Keep your login credentials confidential
Notify us immediately of any unauthorized access
4.2 Account Responsibility
You are solely responsible for all activity that occurs under your account. We are not liable for any loss or damage resulting from unauthorized use of your account.
5. Subscription Plans and Pricing
5.1 Available Plans
Option 1: 90-Day Online PT Accelerator
One-time payment of $3,500
Includes 90 days of 1-on-1 coaching, weekly calls, full platform access, and implementation support
Non-refundable unless we fail to deliver promised services (see Section 7)
Option 2: Remote360 Software Plan
Monthly subscription of $249/month
Includes full platform access, automations, scripts, and resources
Billed monthly; subscription continues until canceled
5.2 Payment Terms
All payments are processed through Stripe
You authorize us to charge your payment method on file for all applicable fees
Prices are subject to change with 30 days' notice
5.3 Late Payments
If a payment fails, we may suspend your account until payment is received. Continued non-payment may result in account termination and data deletion.
6. Cancellation and Refund Policy
6.1 Cancellation of Monthly Subscription (Software Plan)
You must provide 30 days' advance written notice to cancel your subscription
If you cancel with less than 30 days' notice, you will be charged for the following month
Upon cancellation, you will retain access until the end of your paid billing period
No partial refunds for unused time within a billing period
6.2 Cancellation of 90-Day Accelerator
The 90-Day Online PT Accelerator is a non-refundable one-time payment
Refunds are only issued if we fail to deliver the services outlined in your agreement
6.3 Refund Policy
We do not provide refunds except in the following circumstances:
Service Non-Delivery: If we fail to deliver the services, features, or support explicitly promised in your plan, you may request a refund within 30 days of purchase
Billing Errors: If you are charged incorrectly due to a system error, we will issue a refund for the erroneous charge
Refund requests must be submitted in writing to [email protected] with a detailed explanation.
7. License and Intellectual Property
7.1 License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your business purposes, subject to these Terms.
7.2 Ownership
Platform Ownership: Sintel Technologies LLC owns all rights, title, and interest in the Platform, including all pre-built funnels, automations, workflows, templates, scripts, and infrastructure
Client Data Ownership: You retain ownership of all client data, customer information, and content you upload to the Platform
Custom Content Ownership: You own any custom automations, funnels, or content you create from scratch within the Platform
7.3 Restrictions
You may not:
Resell, sublicense, or redistribute the Platform or any of its components
Reverse engineer, decompile, or attempt to extract source code
Copy, duplicate, or replicate pre-built funnels, automations, or templates for use outside the Platform
Use the Platform to build a competing product or service
Remove or alter any proprietary notices or branding
8. Data Ownership and Portability
8.1 Your Data
You retain ownership of all client data and customer information you upload to the Platform. Upon account cancellation, you may request a data export within 30 days by contacting [email protected].
8.2 Platform Data
All pre-built automations, funnels, and workflows remain the property of Sintel Technologies LLC and cannot be transferred or exported upon cancellation.
8.3 Data Deletion
After account cancellation, we will retain your data for 30 days to allow for export. After this period, all data will be permanently deleted unless required by law to retain it longer.
9. Prohibited Conduct
You agree not to:
Use the Platform for any illegal, fraudulent, or unauthorized purpose
Violate any applicable laws or regulations
Harass, abuse, threaten, or defame our staff or other users
Upload viruses, malware, or malicious code
Attempt to gain unauthorized access to the Platform or other users' accounts
Use the Platform to send spam, phishing emails, or unsolicited communications
Engage in chargebacks or payment disputes in bad faith
10. Account Suspension and Termination
10.1 Termination by You
You may cancel your account at any time by following the cancellation process outlined in Section 6.
10.2 Termination by Us
We reserve the right to suspend or terminate your account immediately, without notice, if you:
Violate these Terms
Engage in prohibited conduct (Section 9)
Initiate a chargeback or fraudulent payment dispute
Abuse, harass, or threaten our staff
Fail to pay fees when due
10.3 Effect of Termination
Upon termination:
Your access to the Platform will be revoked immediately
You will not receive a refund for any unused time or fees paid
You will have 30 days to request a data export before permanent deletion
All licenses granted under these Terms will terminate
11. Chargebacks and Disputes
11.1 Dispute Resolution Process
If you have a billing dispute, you must contact us at [email protected]before initiating a chargeback. We will work with you to resolve the issue.
11.2 Chargeback Consequences
If you initiate a chargeback without first attempting to resolve the issue with us:
Your account will be immediately suspended
We reserve the right to terminate your account without refund
You may be held liable for chargeback fees and legal costs
12. Limitation of Liability
12.1 Service Availability
We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted or error-free service. We are not liable for:
Service outages, downtime, or technical issues
Data loss due to third-party service failures (e.g., Stripe, hosting providers)
Loss of revenue or business opportunities resulting from Platform unavailability
12.2 Liability Cap
To the fullest extent permitted by law, our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid us in the 12 months preceding the claim.
12.3 No Consequential Damages
We are not liable for any indirect, incidental, special, or consequential damages, including lost profits, lost revenue, or business interruption.
13. Indemnification
You agree to indemnify, defend, and hold harmless Sintel Technologies LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
Your use of the Platform
Your violation of these Terms
Your violation of any third-party rights
Content you upload or create within the Platform
14. Warranties and Disclaimers
14.1 Platform "As Is"
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of information
14.2 No Revenue Guarantees
We do not guarantee specific business results, client acquisition numbers, or revenue outcomes. Any case studies, testimonials, or success stories shared are not guarantees of your results.
14.3 Third-Party Integrations
We are not responsible for the performance, availability, or security of third-party services (e.g., Stripe, Google, Facebook).
15. Dispute Resolution and Governing Law
15.1 Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
15.2 Arbitration Agreement
Any dispute arising from these Terms or your use of the Platform shall be resolved through binding arbitration in Miami, Florida, in accordance with the rules of the American Arbitration Association (AAA).
You waive your right to a jury trial and to participate in class-action lawsuits.
15.3 Exceptions to Arbitration
Either party may seek injunctive relief in court to prevent unauthorized use of intellectual property or confidential information.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sintel Technologies LLC regarding your use of the Platform.
18. Contact Us
If you have questions about these Terms, contact us:
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