Last Updated: April 2, 2026

Operated by: Sintel Technologies LLC
Address: 475 Brickell Avenue, Miami, Florida 33131
Contact: [email protected]

1. Introduction

Sintel Technologies LLC ("we," "us," or "our") operates Remote360 Systems, a business automation platform for personal trainers and online coaches. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using Remote360 Systems, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: Name, email address, phone number, business name, billing address

Payment Information: Credit card details, billing information (processed securely through Stripe)

Profile Information: Business details, client data you upload, content you create within the platform

Communications: Messages you send to our support team, survey responses, feedback

2.2 Information We Collect Automatically

Usage Data: Pages visited, features used, time spent on platform, clicks, navigation paths

Device Information: IP address, browser type, operating system, device identifiers

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track activity and improve user experience

2.3 Information from Third Parties

Payment Processors: Transaction confirmations and payment status from Stripe

Advertising Platforms: Facebook Pixel and Google Analytics data for ad performance and retargeting

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain Remote360 Systems

Process payments and manage subscriptions

Send transactional emails (account updates, payment confirmations, service notifications)

Provide customer support and respond to inquiries

Improve our platform through usage analytics

Send marketing communications (you can opt out anytime)

Prevent fraud, abuse, and security threats

Comply with legal obligations and enforce our Terms & Conditions

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Stripe: Payment processing

Remote360 Systems: CRM and platform infrastructure

Google Analytics / Facebook Pixel: Website analytics and advertising

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

If Sintel Technologies LLC is acquired, merged, or sold, your information may be transferred to the new owner.

4.4 With Your Consent

We may share your information with third parties when you explicitly authorize us to do so.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Active accounts: Data retained for the duration of your subscription

Closed accounts: Account data retained for 3 years after closure

Financial records: Transaction and billing data retained for 7 years (IRS compliance)

Marketing data: Retained until you unsubscribe or request deletion

You may request deletion of your data at any time by contacting [email protected].

6. Your Data Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you

Correction: Request correction of inaccurate or incomplete data

Deletion: Request deletion of your personal data (subject to legal retention requirements)

Opt-Out: Unsubscribe from marketing emails or disable cookies

Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use the following types of cookies:

Functional Cookies: Enable core platform features (login, preferences, session management)

Analytics Cookies: Track usage patterns to improve our platform (Google Analytics, Facebook Pixel)

Advertising Cookies: Enable retargeting ads on Facebook and Google

You can disable cookies through your browser settings, but this may limit platform functionality.

8. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (SSL/TLS)

Secure payment processing through Stripe (PCI-DSS compliant)

Access controls and authentication requirements

Regular security audits and monitoring

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Remote360 Systems is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to the transfer of your information to the U.S., which may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Sintel Technologies LLC
475 Brickell Avenue
Miami, Florida 33131
Email: [email protected]

Effective Date: April 2, 2026